Payment Analyst

Job responsibilities

  • Process payments for Lifland Gaming Group clients, along with any issues that arise from these transactions in a timely and professional manner
  • Handle first-line queries for Lifland Gaming Group customers on gaming, financial, technical and any applicable issues related to payments and fraud
  • Ensure that fraudulent transactions are spotted early enough to control and minimize risk to the company
  • Research and find/solve fraud cases involving, but not limited to credit card fraud, bank fraud, identity theft and phishing
  • Work to enhance the client experience on the Lifland Gaming Group sites
  • Support customer service agents in payments-related queries
  • Work together with the Payments team to solve problems regarding customer's questions

Requirements for candidates

  • Working knowledge of customer service and valuing customer experience
  • Strong attention to details with consistent accuracy, highly organized
  • Excellent communication skills
  • The ability to follow stringent processes and regulations
  • Ability to think analytically and make accurate decisions
  • Basic casino, poker and sports knowledge of any kind and a background in iGaming or similar sort of previous role would be considered an asset, but not essential
  • Must be able to work within a team environment
  • Strong proficiency working with web browsers and web-based tools

We offer

  • Unique opportunity to take part in the development of growth- and sales-driven company and build its future
  • Dynamic work in rapidly growing international company with personal development possibilities
  • Professional team with various, international backgrounds to collaborate
  • Competitive salary and benefits package
  • Opportunity for career development

How To Apply

This position is based in Riga, Latvia . Please send your CV and motivation letter in English to [email protected] with a subject line PAYMENT ANALYST. Deadline for applying: September 21st, 2018 at 00:00. Your application will be handled confidentially.

Please be aware that your resume will be stored in our database for the next 6 months. You are entitled to request deletion of your resume at any time.

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